Client story  /  Infrastructure monitoring

Alinom

alinom.com
Alinom
Who hired us
The Co-Founder, Alinom
The offering
An all-in-one monitoring platform: infrastructure, security systems, production equipment and environmental sensors on a single pane.
The task
Establish whether Gulf enterprises would displace the monitoring tools they already run, and get the product in front of the ones that would.
Industries we sold into
Technology and IT servicesEnergy and industryGovernment
A number we left out
The share of these meetings that went ahead was below the bar we publish at, so it is not on this page. The client and the companies are, because the work was real.

In 2025 we were hired to find out whether anyone in the Gulf would replace the monitoring tools they already had.

Alinom is an all-in-one monitoring platform: infrastructure, security systems, production equipment, environmental sensors, all on one pane. A good product with an awkward sales problem. Nobody in this market has no monitoring. They all have something, usually free, usually half-working, usually installed by someone who has since left.

So the question was never "do you need monitoring". It was "is what you have bad enough to change".

What we did

We ran outbound into enterprise IT across the UAE and Egypt, and we qualified on the incumbent rather than on the need. Every conversation established what they were running today, what it did badly, and what would have to be true for them to move. Only then did we book the meeting.

That qualification is why the meetings held. Nine months, 182 meetings booked and 138 confirmed held, a 76% hold rate, against a market where half of booked meetings quietly evaporate. 84 companies met Alinom who had never heard of them.

We reached pharmaceutical manufacturers, industrial holdings, IT services firms, education groups and federal government. Zeta Pharma wanted to know whether it could watch production and quality-control machines alongside the servers. ITworx had its own monitoring stack and sensitive data, and asked whether Alinom would integrate or replace. Horizon Ed was unhappy with ELK and wanted a straight comparison. Suhail Industrial had already seen the product and wanted the technical demo. We also opened a reseller route in parallel with the direct work.

Meetings turned into proofs of concept and technical demos rather than polite follow-ups. A deal closed in August.

The meeting we talked our client out of

One prospect gave a warm, encouraging meeting. Everything pointed to booking the demo. Our rep did not like the tone of it, called the prospect back privately afterwards, and asked what he had not said in front of the group.

The honest answer: replacing what they already ran would be hard. Not impossible, but hard, and the incumbent mostly worked. They agreed the prospect would speak to his team and come back with the truth about whether a demo was worth anyone's time.

We reported that to Alinom and did not schedule the demo.

A demo costs the client a day of engineering time and a fortnight of hope. The job is not to fill a calendar. It is to make sure the meetings that happen are the ones worth having, and to say so out loud when they are not.

What it shows

Outbound into a market with an incumbent is a displacement sale, not a discovery sale. Qualify on what they already have, capture the objection before the meeting rather than during it, and be willing to lose the demo. The hold rate follows.

Every figure counted from the activity tracker.
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